Our first anti-recommendation, the hotel that inspired this site, is the Hotel Park in Korčula Town on the island of Korčula in Croatia.
We booked this hotel on Booking.com. Based on the photos there, the hotel seemed very basic in its furnishings, but at least looked to be clean and somewhat up-to-date. The pictures couldn't have been more misleading. The hotel seemed like it was stuck in the Cold War. The rooms were dingy, dirty and looked like they hadn't been updated in over 30 years. There was no air conditioning. The bathroom was grimy and dimly lit. The remote control for our tiny TV didn't work.
The breakfast, which was only open from 7:00-9:30 AM, was of poor quality and the breakfast room, which looked quite nice in the pictures, had more of a high school cafeteria feel to it. There was no elevator anywhere in hotel, which is a pain when you have big suitcases and are staying a couple of floors up from ground level.
Worst of all was the service. From the front desk to the lunch room, anyone you dealt with seemed miserable, unfriendly, and annoyed if you asked them anything. When we checked in, we asked if they had a map of the area (a common feature of most hotels), and the woman seemed really put out, and of course told us that they didn't have any. There were times we went there and there was no one at the desk, and other times when there was someone there, we had to wait for them to finish playing on Facebook before they would come to help us.
No one being at the desk was interesting, because while we were there, we asked if they had a luggage room where we could store our bags after checkout while waiting for our afternoon ferry. They of course did not have a luggage room, but said we could leave them in the lobby, but its safe because there is always someone at the front desk. Not so safe afterall, I guess.
Our last night at the hotel, a Tuesday night, there was a rock concert in a courtyard right in front of the hotel. It lasted until 2:00 AM. No one at the hotel had told us that this would be going on. Not when we booked the hotel, not when we checked in, nothing. It was impossible for us to sleep. We tried closing our windows, and while the music was quieter, we could still here it, and the lack of air conditioning made the room unbearably hot.
When we went to complain about it the next day, the woman at the front desk didn't care, and seemed annoyed that we were unhappy. She said that they can't be expected to notify all of their guests, which is just ridiculous. If we had known about this concert, we wouldn't have booked the hotel. We asked to file a complaint, and she gave us a complaint book. We wrote our complaint, and gave her the book. Not surprisingly, she just stuck the book back on its shelf without looking at it. It probably still hasn't been read.
We can't recommend NOT booking this hotel highly enough. The one nice feature it has, its waterfront location, is something that is shared by many other hotels in town. Try checking out one of them first, or check out private accommodations there in town. People will meet you at the ferry offering rooms.
We booked this hotel on Booking.com. Based on the photos there, the hotel seemed very basic in its furnishings, but at least looked to be clean and somewhat up-to-date. The pictures couldn't have been more misleading. The hotel seemed like it was stuck in the Cold War. The rooms were dingy, dirty and looked like they hadn't been updated in over 30 years. There was no air conditioning. The bathroom was grimy and dimly lit. The remote control for our tiny TV didn't work.
The breakfast, which was only open from 7:00-9:30 AM, was of poor quality and the breakfast room, which looked quite nice in the pictures, had more of a high school cafeteria feel to it. There was no elevator anywhere in hotel, which is a pain when you have big suitcases and are staying a couple of floors up from ground level.
Worst of all was the service. From the front desk to the lunch room, anyone you dealt with seemed miserable, unfriendly, and annoyed if you asked them anything. When we checked in, we asked if they had a map of the area (a common feature of most hotels), and the woman seemed really put out, and of course told us that they didn't have any. There were times we went there and there was no one at the desk, and other times when there was someone there, we had to wait for them to finish playing on Facebook before they would come to help us.
No one being at the desk was interesting, because while we were there, we asked if they had a luggage room where we could store our bags after checkout while waiting for our afternoon ferry. They of course did not have a luggage room, but said we could leave them in the lobby, but its safe because there is always someone at the front desk. Not so safe afterall, I guess.
Our last night at the hotel, a Tuesday night, there was a rock concert in a courtyard right in front of the hotel. It lasted until 2:00 AM. No one at the hotel had told us that this would be going on. Not when we booked the hotel, not when we checked in, nothing. It was impossible for us to sleep. We tried closing our windows, and while the music was quieter, we could still here it, and the lack of air conditioning made the room unbearably hot.
When we went to complain about it the next day, the woman at the front desk didn't care, and seemed annoyed that we were unhappy. She said that they can't be expected to notify all of their guests, which is just ridiculous. If we had known about this concert, we wouldn't have booked the hotel. We asked to file a complaint, and she gave us a complaint book. We wrote our complaint, and gave her the book. Not surprisingly, she just stuck the book back on its shelf without looking at it. It probably still hasn't been read.
We can't recommend NOT booking this hotel highly enough. The one nice feature it has, its waterfront location, is something that is shared by many other hotels in town. Try checking out one of them first, or check out private accommodations there in town. People will meet you at the ferry offering rooms.
very good posting. i liked it. :-)
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